job details

We're recruiting a Service Desk Support Officer to provide responsive Level 1 & 2 IT support within a busy and supportive team environment. This is a hands-on role, ideal for someone with solid technical skills and a strong customer service mindset.

Key Responsibilities

...

Provide front-line IT support, troubleshoot incidents, and escalate as required.
Install, configure, and maintain hardware, software, and IT systems.
Monitor system performance and assist with IT setup activities.
Maintain documentation and contribute to process improvements.

Essential Skills & Experience

Tertiary qualifications in IT or equivalent experience
ITIL Foundation knowledge
Valid C Class Driver’s Licence
Proven experience in IT support, including customer-facing roles
Strong Microsoft Office and Microsoft OS/Network skills
Experience supporting Citrix environments
Excellent communication and problem-solving abilities

Ready for your next IT support role?
Apply now

At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Key Responsibilities

Provide front-line IT support, troubleshoot incidents, and escalate as required.
Install, configure, and maintain hardware, software, and IT systems.
Monitor system performance and assist with IT setup activities.
Maintain documentation and contribute to process improvements.

Essential Skills & Experience

Tertiary qualifications in IT or equivalent experience
ITIL Foundation knowledge
Valid C Class Driver’s Licence
Proven experience in IT support, including customer-facing roles
Strong Microsoft Office and Microsoft OS/Network skills
Experience supporting Citrix environments
Excellent communication and problem-solving abilities

Ready for your next IT support role? ...

skills
Microsoft Network/OS; Microsoft Office applications; Citrix
qualifications
- Microsoft Network/OS
- Microsoft Office applications
- Citrix
education
Bachelor Degree

share this job.

summary

bankstown, new south wales
contract
full-time

specialism
it & ict
sub specialism
infrastructure design, engineering, support & administration
reference number
90M0668100_5545735144619058430

apply with randstad.
Applying with us is easy. We will review all applications to check skill set, background experience and achievements to see if they align with the requirements of the role.
we'll give you a call.
Once we have reviewed your application if you are shortlisted to move to the next stage, one of our consultants will contact you directly to discuss your application further. If we find that you are not a good fit for the specific role, you will be notified by email.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility to work in Australia.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview and negotiation.
If a job which you have applied for requires an interview, we will ensure you are fully prepared and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

laura pierce

laura.pierce@randstaddigital.com.au

senior data support engineer
- sydney, new south wales
- permanent
About the companyMy client is a leading and Australian bank headquartered in Sydney. The bank has a portfolio of financial services brands and businesses and provides a broad range of banking and financial services in the Australian market. They have strong customer facing divisions around consumer, banking and institution banking.About the roleBecause of their immense growth in their portfolio in the big data platform, an exciting opportunity has come up
posted 31 march 2025
About the companyMy client is a leading and Australian bank headquartered in Sydney. The bank has a portfolio of financial services brands and businesses and provides a broad range of banking and financial services in the Australian market. They have strong customer facing divisions around consumer, banking and institution banking.About the roleBecause of their immense growth in their portfolio in the big data platform, an exciting opportunity has come up
show job details

Thank you for subscribing to your personalised job alerts.

You need to enable JavaScript to run this app.

desktop support.

job details

Key Responsibilities

Essential Skills & Experience

Key Responsibilities

Essential Skills & Experience

skills

qualifications

education

share this job.

the application process.

apply with randstad.

we'll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview and negotiation.

start your new job.

get in touch

laura pierce

related jobs.

senior data support engineer

let similar jobs come to you