Your New Company:
This is your exclusive opportunity to join a friendly, supportive team in Summer Hill, working with premium ingredients that fuel some of the biggest names in retail and food production. They’re growing, and looking for their next standout team member.
Your New Role:
As the Customer Service / Logistics Specialist, you’ll focus on delivering exceptional customer experiences, providing expert product insights, and ensuring smooth logistics from order to delivery. Reporting to and mentored by a supportive and knowledgeable Customer Service Manager, you’ll play a key role in keeping operations running seamlessly.
Your Main Duties:
- Process customer orders through phone and email in SAP.
- Help customers with order processing and provide updates on order status and ETAs.
- Respond to customer inquiries and questions professionally.
- Work with 3PL providers to manage order ETAs and logistics needs.
- Accurately enter new customer details into the database for a smooth onboarding experience.
- Offer outstanding support and product knowledge to existing customers.
Benefits to You:
- Join a well-known global FMCG company with a strong international presence.
- Enjoy fun social events and activities that bring the team together.
- Access ongoing training and development to grow your skills and career.
- Benefit from convenient onsite parking in Summer Hill for an easy commute.
- Look forward to annual salary reviews and a rewarding bonus scheme that recognises your hard work.
About You:
- Experience in Customer Service, Logistics, or Operations.
- Great communication skills and a friendly phone manner.
- Intermediate skills in Microsoft Office.
- Ability to multitask and handle various tasks effectively.
Next Steps:
If this Customer Service / Logistics role sounds like the role for you, press APPLY NOW, or, send your CV to rebecca.lloyd@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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