Join a Big 4 Bank as a Customer Service Specialist!
Our client is a big 4 Bank that is seeking dedicated individuals to join the team as Customer Service Specialists. This is your opportunity to contribute to one of Australia's leading financial institutions and make a real impact on customer satisfaction.
Role Overview:
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- Customer service specialist role within big 4 bank
- 12 month assignment with view to go permanent
- Full time roles Monday to Friday - no weekend work
- Hybrid working flexibility once training is complete
- Strong pathway in career development and growth opportunities
Key Responsibilities:
- Assist customers with inquiries regarding banking products and services.
- Provide personalised solutions and recommendations to meet customer needs.
- Ensure compliance with banking regulations and policies.
- Collaborate with team members to achieve service excellence.
What's in it for you:
- Impact: Help shape the banking experiences of millions of customers.
- Development: Gain valuable experience in the financial services industry within an organisation which promotes growth.
- Culture: Work in a supportive environment that values and cares for their customers and staff.
- Opportunity: Potential for career growth and development
Requirements:
- Previous customer service experience preferred however, is not essential.
- Strong communication skills and a customer-focused mindset.
- Ability to work effectively in a fast-paced environment.
- Strong communication and interpersonal skills
If this sounds like you, APPLY NOW or send your updated resume to graham.shellshear@randstad.com.au. This role is open to Australian citizens or Permanent Residents.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.