About Our Client:
Our client is a leading name in industrial and electronic solutions, known for their top-tier products and lightning-fast service. As they continue to grow, they are looking for five energetic Customer Service Representatives to join their fast-paced, dynamic team in Smithfield on a temporary basis.
Your New Role:
...
In this exciting role, no two days will be the same! You will be working in a busy call center environment, where you’ll be:
- Handling Inquiries: Responding to customer and supplier questions with a positive attitude, both over the phone and via email.
- Providing Order Updates: Keeping customers in the loop on their order status and any changes.
- Sales Coordination: Collaborating with the sales team to manage and process sales quotes.
- Pricing Knowledge: Staying on top of costs and pricing for accurate customer information.
- Lead Generation: Identifying potential sales opportunities and passing leads to the sales team.
- Complaint Resolution: Professionally managing customer complaints and escalating when needed.
What’s In It For You?
- Free On-Site Parking: Skip the parking hassle!
- On-Site Gym: Enjoy the convenience of fitness facilities at your workplace.
- Team Lunches: Regular lunches to keep morale high and foster team bonding.
Who You Are:
- Experienced in Customer Service, Call Centers, or Order Processing.
- Proficient in SAP and familiar with fast-paced environments.
- A great communicator with a professional demeanor.
Ready to Apply?
If this sounds like the perfect opportunity for you, click "Apply Now" or email Natalie at natalie.smith@randstad.com.au to get started!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
