customer service officer.

We are seeking a highly organized and personable individual to manage all incoming calls for our clients business, accurately input data into systems, and facilitate seamless communication between departments.

The ideal candidate will possess a warm, articulate demeanor, and be able to maintain energy and focus in a fast-paced call centre environment.

Key Responsibilities:

• Manage booking and coordination tasks
• Handle phone call inquiries with professionalism and courtesy
• Perform data entry and maintain accurate records
• Process invoices efficiently and accurately
• Manage and organize Outlook emails
• Maintain and update Excel spreadsheets
• Provide general administrative support, including filing and archiving

Required Skills and Qualifications:

• Previous experience in a call centre or similar role
• Energetic, proactive, and highly organized
• Capable of thriving in a fast-paced work environment
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Strong attention to detail and a high level of accuracy
• Exceptional work ethic and commitment to excellence

What We Offer:

• Opportunities for professional development and growth
• A supportive and collaborative team environment
• Full backing from a dedicated and enthusiastic team

How to Apply:

If your skills and experience align with the above criteria, please submit your CV in MS Word format to Sarah-Jane Turner by clicking ‘Apply’ now.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.