About the role
My client operates in the construction and building industry, and due to growth we're looking for someone with strong, hands-on CRM experience within the industry
You’ll be working alongside a supportive team, helping to manage customer relationships, streamline systems, and drive business efficiency.
This is a full-time, office-based position, with a salary range of $85,000–$100,000, depending on experience
You will be responsible for:
- Schedule and coordinate jobs effectively
- Effectively communicating all bookings and issues to technicians
- Maintain clear and prompt communication with clients
- Ensure that all job details are confirmed and understood by both clients and service teams
- Monitor job progress
- Attend to urgent scheduling requests with prompt turnaround times
To be successful in this role you will have:
- 2-3 years of previous customer service or scheduling experience is essential
- Proven CRM experience, ideally with Microsoft Dynamics (essential)
- Communicates clearly and confidently
- Brings a proactive, solutions-focused approach
- Excellent organisational skills with the ability to multitask and prioritise workload
- Ability to work independently, and as part of a team
...
Benefits:
- Be a part of a high performing team
- Permanent opportunity
- On the job training and continuous development opportunities
Please apply directly by clicking apply now and submitting your resume in word format.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
