The role
Our Federal Government client is seeking an experienced Marketing and Dynamics CRM Functional Consultant to join their Digital Products and Platforms Branch. The Consultant will be responsible for leading the implementation of Microsoft Dynamics products; Customer Insights – Journeys, and Customer Insights – Data.
The Consultant will collaborate and work closely with internal teams including architects, solution developers, testers and business analysts; to plan, configure and implement the products and related features, in their current implementation of Dynamics 365.
The Consultant must have knowledge and experience configuring and using Microsoft Customer Insights - Journeys and Customer Insights – Data and understand how to implement Marketing solutions using these products to support initiatives like campaigns, emails, newsletters and customer journeys.
The Consultant will work across multi-disciplinary teams that use agile principles and practices and provide technical leadership to build our inhouse technical capability to support maintaining the Customer Insights products.
The Consultant will be required to facilitate a smooth implementation of Customer Insights products, identify dependencies and impacts. Use their experience to proactively address opportunities to streamline Marketing processes and support transitioning current Marketing activities off Dynamics Outbound Marketing.
The Requirements
1. Tertiary qualifications in an ICT related field or relevant Microsoft Dynamics 365 certifications
2. Proven experience implementing Marketing solutions including marketing automation using Microsoft Dynamics 365 Customer Insights products.
3. Strong understanding of Marketing tactics and technical solutions to support them
4. Technical proficiency in CRM systems and related technologies
5. Experience in data migration projects
6. Knowledge of Australian privacy laws and data protection regulations
7. Familiarity with government IT systems and processes
How to apply:
Please hit the apply button or for more information contact Fred Barnes at Randstad Digital on 0402 299 590.
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.