We are seeking a motivated and skilled Community Engagement Officer to facilitate communication between our organisation and local residents, businesses, and stakeholders, focusing on crucial capital works projects.
Primary Purpose of Position:
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As the Community Engagement Officer, you will play a pivotal role in conducting engagement activities on various projects, including roads, traffic, footpaths, and drainage works, as well as the development of new buildings, parks, open spaces, playgrounds, and sports fields. Your expertise will help ensure that our projects are informed by community feedback and tailored to meet the needs of our residents.
Key Responsibilities:
- Facilitate and conduct community engagement activities for assigned capital works projects.
- Liaise with the community, businesses, and stakeholders to inform them of upcoming works and gather their feedback.
- Provide comprehensive written reports summarizing community engagement feedback for consideration by the Designers and Asset Partner Units during the project documentation process.
- Plan and prioritize community engagement sessions based on project delivery timelines.
- Uphold the Council's commitment to excellent customer service and community participation.
- Perform any other duties as directed by the Manager Asset Design.
Essential Qualifications and Experience:
- Tertiary qualification in communication or a related field.
- Strong communication skills, with exceptional written English and professional phone mannerism.
- Demonstrated ability to be flexible and adapt to changing priorities.
- Excellent time management skills.
- Proven customer service experience.
- Fluency in a second language is highly regarded but not mandatory.
- Current valid NSW class C driver’s license.
What We Offer:
- An opportunity to make a meaningful impact in the community.
- A supportive and collaborative work environment.
- Opportunities for professional development and growth.
If this role sounds like you, please apply now for immediate consideration.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.