Client Services - Lending
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Your new company
Join one of the world’s leading and financial services organisations based in Sydney CBD on their journey to open new kinds of opportunities for their customers as a Client Services Specialist. This financial institution is passionate about delivering exceptional customer service and places the customer at the heart of everything and customer care is of utmost importance.
Your new role
As a Client Services Specialist you will deliver high quality customer service and play a key role in making sure their clients and lenders are being provided with the best possible care on a day to day basis. This is a permanent position with fantastic career progression. We are looking for an energetic and confident communicator who will always put the customer first.
Some of your responsibilities will include:
- Build and maintain relationships with clients and lenders by providing excellent customer service.
- Manage post-settlement transactions
- Create and maintain customer records.
- Attending to customer enquiries until they are resolved
Your skills and experience
- You’ve got 1 years of experience in customer service roles within lending
- A genuine passion and strong commitment to customer service
- A thorough understanding of the home loan process.
- Excellent written and verbal communication skills
- You understand what it means to work in a process driven and time demanding environment and do so with ease.
- Highly organised and have acute attention to detail
- You’re tech savvy and can pick up new systems easily
- You’re great at building and maintain relationships.
Your benefits
- Accelerate your career with opportunities for career growth and development.
- CBD location with great city views and close to transport
- Be a part of a company that values innovation.
- Great team culture and ongoing training opportunities.
- Regular company-wide social events
You will love working with them!
Your next step
Does this sound like the right role for you? Then apply now!
Alternatively, please feel free to contact Ella Murray Golden - Consultant on ella.murraygolden@randstad.com.au or 0426 686 033 to discuss further.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.