Client Services / Operations Executive
Our client is an innovative financial services provider specializing in alternative finance solutions. They offer tailored funding options to businesses, focusing on improving cash flow and working capital through flexible, tech-driven products. With a customer-centric approach, they helps businesses access quick and efficient financing to fuel growth and success.
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Your new role and responsibilities
This is a full time permanent opportunity in their Sydney CBD office, to join their close-knit & rapidly growing team to assist in managing the day-to-day client services, payments, platform queries and onboarding. You’ll collaborate with internal teams, oversee high-volume payments, and drive process improvements.
- Operational delivery managing day to day payments and platform activtives
- Internal stakeholder management to collaborate with the wider business across the globe
- Payments processing and funding request execution
- Onboarding KYC/AML and verification checks
What you'll bring
- Prior experience within Financial Services within client-facing or operational roles
- Problem solving and thinking outside the box
- Excellent interpersonal skills with strong communication skills both written and verbal
- Ability to pick up new systems, processes and platforms
- Client-centric mindset, always looking to deliver exceptional service
What they offer
- Opportunity to grow with a fintech with global head office
- Training and professional development - valued part of a rapidly growing team
- Brand new offices in Barangaroo - close to public transport, cafes, shops
- Close-knit team with great team culture
If you're looking to develop an expertise in alternative finance and grow in a dynamic environment with huge exposure and room for growth, apply now or send your resume to lavender.pham@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.