- 12 month engagement + extensions
- Locations: ACT, NSW, QLD, SA, VIC, WA
- Ability to obtain a security clearance
- Candidate must be an Australian citizen
Key duties
- Leading the business analysis activities in a multi-disciplinary agile delivery team in pre-discovery, discovery and design and delivery
- Plan and document user interviews, understand and document both high level and detailed business problems, and analyse root causes
- Design and facilitate workshops and interviews that include a variety of internal and external stakeholders across all levels
- Managing stakeholder groups to develop a partnership with the business and foster a productive working environment
- Transform defined business needs into outcomes and problem statements for large scale Government applications and complex systems
- Communicate well, using professional judgement to evaluate risks and in the context of a complex and changing environment
- Foster a positive workplace culture
- Assist in mentoring and upskilling less experienced team members
- Provide analysis on complex issues and contribute to the management
- preparation and coordination of policy formulation and/or project management
- Work within a multi-disciplinary agile team to achieve common outcomes
- Perform additional duties or assume responsibility of functions as directed from time to time
Essential criteria
- Five plus years’ experience as a Business Analyst
- Experience in planning, running, and documenting user interviews with open ended engagement to analyse root causes and eliciting both high level and detailed business problems.
- Demonstrated ability to translate business and user needs, using various methods and drawing out technical outcomes in line with user outcomes
- Ability to work autonomously as well as part of a collaborative, highly motivated team, to deliver in a project and program environment. Experience in and desire to mentor and upskill less experienced team members.
- Proven ability to identify and plan capability maturity improvements and business process improvements. Demonstrated personal integrity whilst achieving results within legislative and policy parameters.
- Strong communication skills, with the ability to translate between business and technical terminology. Proven ability to communicate with influence, negotiate outcomes and manage complex stakeholder relationships
Desirable criteria
- Previous ServiceNow (or similar) platform experience (Highly Desirable)
- Experience working in agile delivery teams including discovery and design. Knowledge of system integration with the ability to analyse which systems can be brought together and work together.
- Relevant tertiary qualifications or requisite experience.
How to apply:
Please hit the apply button now. Only suitable candidates will be contacted.
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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