business analyst.

The Business Analyst role is responsible for leading and supporting business analysis activities across complex programs. The role involves identifying and documenting current business processes, analysing systems and workflows, and driving improvements that align with organisational objectives. It includes working closely with product owners and subject matter experts to define user stories, develop business requirements, and support solution design. The position also oversees reporting, data analysis, compliance processes, and risk controls to track performance and inform strategic decision-making. Additionally, the role supports development and testing phases to ensure solutions meet business needs and legislative requirements.

Responsibilities:

• Documenting business processes and creating process maps.
• Conducting business and systems process analysis.
• Providing program-level analysis and documentation.
• Supporting the Product Owner with user stories, acceptance criteria, and system use.
• Evaluating the effectiveness of proposed solutions and supporting testing.
• Leading the transition of business requirements to development teams.

Key skills required:

• Business process analysis: Documenting current and future state process maps.
• Requirement gathering: Eliciting and managing business needs as Epics and User Stories.
• Problem-solving: Identifying inefficiencies and recommending improvements.
• Testing: Executing system testing against acceptance criteria.
• Stakeholder engagement: Facilitating workshops with diverse teams.
• Risk assessment: Identifying, tracking, and escalating potential issues.

Why Join?

Be part of a Federal Government agency driving initiatives that improve participant outcomes. Join a supportive, collaborative team committed to continuous improvement, while enjoying flexible work arrangements and opportunities for professional development.

Apply now to help shape the future for Australians through impactful service design work!

Only shortlisted candidates will be contacted.

REGVIC2410

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.