aps3 participant support officer - coolaroo.

Hourly Rate: $37.36 + Super

Contract Length: 12-month assignment with the possibility of extension

Full-Time Hours: 8:30am to 5:00pm, Monday to Friday

Location: Coolaroo

Start Date: ASAP, pending clearances

Australian Citizenship is required

Key Responsibilities

• Providing frontline customer service to participants
• Supporting administrative processes and data entry
• Engaging with participants, their families, and support networks
• Ensuring compliance with agency policies and procedures
• Collaborating with team members and internal stakeholders

About You

• Strong communication and interpersonal skills
• High attention to detail and organisational ability
• Experience in administration or customer service (government experience advantageous)
• Ability to work in a fast-paced, participant-focused environment
• Adaptability, empathy, and a professional attitude

Eligibility Requirements

Australian Citizenship is required

Must be willing to undergo pre-employment screening including:

• National Criminal History Records Check

How to Apply

If you’re ready to make a meaningful impact, we want to hear from you!

Apply directly using the link provided or by submitting your CV. For confidential discussion, please don't hesitate to contact me: rashi.joshi@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.