- Darwin, NT
- MUST be an australian citizen
- $42-$48 per hour
- Mon- Fri 37.5 hours per week
- 6 month contract with potential of extension
Are you looking for a challenging role in public service? Our client is seeking a dedicated Tribunal Officer to join our User Experience and Member Support team.
About your new role
As a Tribunal Officer, you will play a crucial role in supporting the operations and assisting members and registrars with the conduct of reviews. Your responsibilities will include:
APS 3
- Manage cases and caseloads with precision, including initiating applications and finalizing review decisions
- Handle correspondence efficiently through scanning, receipting, and processing
- Act as a primary point of contact for Tribunal service users, addressing inquiries related to ongoing cases
- Receive and handle inquiries on behalf of Tribunal members
- Efficiently direct inquiries to appropriate Tribunal departments
APS 4
- Managing a caseload and performing case analysis tasks
- Engaging with service users and providing accurate procedural information
- Conducting outreach calls to self-represented applicants
- Providing administrative support and maintaining case files
What you will need
- Australian citizenship required
- Able to pass an Australian Federal Police Check
- Strong organizational skills with the ability to manage priorities and meet deadlines
- Excellent written and verbal communication skills
- Sound judgment and initiative
What you will get in return
- $42-$48 per hour
- Monday - Friday 37.5 hour weeks
- Weekly Pay
Your Next Steps:
If you feel you have the skills and experience to be a success in this role apply now with a current resume, for more information or a confidential discussion about your next career move. Please contact Sebastiaan on sebastiaan.nooij@randstad.com.au or on 0438 956 675
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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