what is a technician?
As a technician, you ensure equipment and machines are in good shape and health. You perform routine maintenance procedures to identify any problems in the machines. The regular inspections ensure prompt detection of repair and troubleshooting needs. Technicians don't just solve mechanical problems; they also deal with electrical faults and issues within manufacturing systems. You ensure the manufacturing process is operational to avoid output reduction, downtimes and substandard quality. The maintenance routines work towards providing high-quality production standards.
Often, maintenance work done by a technician is divided into preventative, general and predictive maintenance. A preventive maintenance technician monitors equipment or machines, and they complete necessary repairs to prevent malfunctions or improve the equipment's useful life. Machine producers set periodic maintenance schedules, which are crucial after pre-determined operational cycles. During preventive maintenance, you work with engineers to develop monitoring and repair schedules to keep the machines' performance faultless.
Predictive maintenance technicians operate with the expectation that a machine will not be in operation in the future. They work to prolong the useful life of the equipment. As a technician, you install performance-tracking tools to help you pinpoint the causes of failure. You also conduct tests and regular checks to determine the working capacity and cost-effective maintenance methods. As a general maintenance technician, you handle emergency repairs and issues like electrical faults.
view technician vacanciesaverage technician salary
The typical salary of a technician in Australia is $75,000 per year. When you are new to the role, you start with a remuneration package of $65,000 annually. With experience and educational qualifications, you are likely to earn over $85,000 yearly. The remuneration package depends on experience and the industry you work in. When you have entry-level experience, you take home a lower salary. However, you can negotiate a higher salary after gaining over five years of experience.
Your area of expertise also influences your earnings. For instance, if you work as a dental technician, you earn an average salary of $80,000 annually. Laboratory technicians earn an average salary of $70,000 per year. Aside from the area of specialisation, the company's size influences your earnings. Large companies pay higher salaries due to the higher number of resources they have.
Want to know what you will earn as a technician? Check out what you are worth with our salary checker.
types of technicians
Instead of working as a general technician, specialise in a specific field, such as industrial, building, information technology (IT) or equipment maintenance. As an industrial technician, you maintain machinery in factories and manufacturing. You also troubleshoot machines to ensure they function as expected. In case of a problem or failure, you perform the repairs.
Working as a building technician involves routine maintenance in properties and residential buildings. After construction, you ensure the plumbing, heating and ventilation systems are in working condition. As a technician in public works, you construct, maintain and repair sidewalks and city streets. You also inspect roads and railway lines to ensure the safety of trains and vehicles.
As an IT technician, you are in charge of detecting issues in computer systems and finding solutions. You also regularly troubleshoot and run diagnostic tests to check for problems, ensuring every part of the computer system works.
working as a technician
Becoming a technician allows you to develop remarkable technical skills and build your career. Discover the tasks technicians undertake daily and the work environment.
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technician job description
Although technicians perform diverse duties depending on the company and area of specialisation, some typical roles and responsibilities include:
- reviewing work and prioritising maintenance projects: at the beginning of the day, you review scheduled maintenance work and prioritise the tasks. You schedule the repairs efficiently and gather the tools, parts and instructions required for maintenance.
- documenting maintenance work performed: it is important to document processes when performing maintenance procedures. If you notice any problems with the machinery, take photos and write down the required items. Before completing the job, you document the causes, failure codes and times to complete the repairs or maintenance procedures.
- completing routine and emergency repairs: it is your job to develop the maintenance operating procedures for preventive and routine equipment inspections. During the scheduled maintenance period, you check and troubleshoot faulty machinery. In case of an emergency system failure, you evaluate the cause of the loss and develop solutions to restore functionality.
- ensuring equipment complies with safety standards: regular inspections ensure the machinery meets the required employee health and safety standards. You document emergency fire and safety plans, hazardous materials, and injury prevention protocols.
- training new technicians: as an experienced technician, you mentor new hires and familiarise them with the operating procedures, policies and repair techniques.
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work environment
As a technician, your work environment is mainly in a factory plant or manufacturing unit — unless you are an IT technician who works in server rooms. The work of a technician is hands-on. You should be around the machines to determine the cause of a failure or replace spare parts. Due to the dangerous nature of factory environments, you wear protective equipment when completing repairs. Before you commence repair work, you formulate a maintenance plan for the equipment in the facility. That requires hours of office work, reading the manuals and writing reports.
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who are your colleagues?
Depending on your employer and the industry you work in, your colleagues might include process engineers, CNC operators and CNC machinists. You might also be working in close proximity to electricians and electrical engineers, as well as other specialists that could include, but not be limited to, field engineers, industrial electricians and mechanical fitters.
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work schedule
Technicians work an average of 42 hours weekly in the mechanical maintenance sector. General technicians work more or fewer hours, depending on the job specifications. Unlike other 9 AM to 5 PM office-based roles, you work on a shift basis. Since manufacturing processes continue 24/7, companies need technicians on standby to troubleshoot any arising issues and assist during malfunctions. That means your work extends to holidays and weekends during emergency situations. Technicians working part-time are often consultants who are called upon during emergencies to solve problems in their area of expertise. If the company's manufacturing facility is in a different location, you commute between the office and the facility.
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job outlook
As a technician, you have diverse career options to build your profession. The different roles for a technician allow you to branch into any field of specialisation, and with extra qualifications, you can become an engineer. Most technicians become maintenance engineers, but electrical, mechanical and construction engineering opportunities are also available. Alternatively, become a consultant or a lecturer in a learning institution after gaining years of experience. Self-employment or freelance work is also possible if you have the right skill set.
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advantages of finding a technician job through randstad
Finding your technician job through Randstad provides important advantages such as:
- a wide variety of training and development opportunities
- an experienced contact person to provide help if needed
- a range of opportunities in your area
- get paid weekly or monthly, depending on the job
- temporary and permanent contracts
Want a permanent contract? A temporary job as a technician is often a stepping stone to an attractive permanent job. Thousands of people earn a permanent contract every year with great employers thanks to a temporary job found through Randstad. What's more, many companies recruit their permanent employees through Randstad too.
education and skills
To work as a technician in Australia, you require relevant educational qualifications. The requirements vary depending on your area of specialisation and the industry you want to work in. For instance, an IT technician should complete a bachelor’s degree or diploma in information technology and gain the relevant certifications required of IT technicians, including CompTIA A+. When you work in the automotive, manufacturing or mining industries, pursue a diploma in technical engineering to learn the necessary skills for repairing machines and maintaining equipment.
Technicians working in laboratories, such as dental or lab technicians, require qualifications in laboratory technology and should register with the Royal Australian Chemical Institute. Other types of lab technicians register with the Australian Society for Microbiology.
technician skills and competencies
The required skill set for aspiring technicians includes the following:
- problem-solving skills: the primary task of a technician is to resolve mechanical problems that prevent equipment from functioning properly. That means you need creative problem-solving skills to develop solutions and execute repairs that will restore the performance of a plant or machinery. Deductive reasoning boosts your problem-solving skills and helps you isolate the root causes of failure from production team reports or observations.
- manual dexterity: whether you are determining the cause of a problem or fixing damages, you use specific tools. That means to manipulate components of machines during installation, you need skills in using your hands and the tools at your disposal. Sometimes, you replace machine parts during repairs, which is physically demanding.
- attention to detail: when you are a technician, you spot glitches in systems or machine functions by observing or listening to the noises they produce during operation. If you understand the routine operations of the equipment, your attentiveness to detail helps you pinpoint problems in the system.
- communication skills: your communication skills help you pass on clear instructions to other technicians or explain a solution to machine failure. Exceptional written communication enables you to create maintenance procedures and maintain the documentation to comply with manufacturing guidelines.
- time management: you schedule and plan maintenance routines to ensure they are completed on time. It is also important to allocate time in your schedule for unexpected problems in the machinery or troubleshooting requests.
FAQs about working as a technician
Here, you will find the answers to the most frequently asked questions about the profession of a technician.
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what are the duties of a technician?
As a technician, you repair, install, and service different systems and equipment. You also maintain and repair machines or equipment to ensure they work safely. Since different professionals use the machines, you write the safety procedures and maintenance plans to protect the users.
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what is the salary of a technician in Australia?
As a technician, your earnings depend on your experience and the complexity of your tasks. The median salary of a technician in Australia is $75,000 per year. In an entry-level position, you start with a remuneration package of $65,000 annually, increasing gradually to over $85,000 yearly with experience.
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what does a process technician do?
As a process technician, you identify machine faults and errors to ensure efficiency in the production process. You also maintain production logbooks by reporting faults and breakdowns to product engineers or supervisors.
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do you need a degree to become an IT technician?
To work as an IT technician, you require a diploma or bachelor’s degree in information technology. It also helps to have additional certifications like CompTIAA+.
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what are the required skills for technicians?
As a technician, you work with various professionals and require good interpersonal skills to collaborate well with others. Excellent verbal communication skills are also useful in explaining maintenance procedures. It is important to be thorough and pay attention to details.
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how do I apply for a technician vacancy?
Applying for a technician job is easy: create a Randstad profile and search our job offers for vacancies in your area. Then send us your CV and cover letter. Need help with your application? Check out all our job search tips here.