assistant manager.

Some of the tasks of an assistant manager include:

• providing employee support: supporting employees is crucial to maintain their efficiency and keep them satisfied by ensuring the company meets their needs. To do that, you should be an effective intermediary between the management and the employees. It is vital to ensure your superiors receive important employee feedback to keep the employer/employee relationship healthy. You should also expect to make critical changes to the workplace workflows and develop and implement the relevant business policies to keep the employees comfortable.
• supporting the manager by recruiting, hiring and training new employees 
• standing in for the management: as an assistant manager, you work with the manager and temporarily assume their duties when they are absent. It is critical to understand the main aspects of the manager's job and take up those duties as necessary. Most employers look for assistant managers with the willingness and ability to be creative.
• handling and resolving customer queries and complaints: in any organisation providing services or goods, there will always be one or more unhappy customers, regardless of the industry. As the assistant manager, you will likely be the first person to assist customers with complaints. In this case, your job will be listening to and calming down customers and effectively addressing their issues. To be successful in this position, it is, therefore, crucial to have tolerance, resilience and very strong communication and interpersonal skills.
• making sure projects are successful: one of your biggest tasks as an assistant manager is to lead one or more teams on different initiatives. In this regard, you act as a project manager and ensure all the assigned projects are completed as expected. One of the critical things is defining the project's scope clearly. You should also organise the necessary resources to accomplish the goal, manage budgets, develop schedules and prepare reports.

The typical work environment for an assistant manager comprises the regular office space and other areas of the business premises, such as warehouses. You may need to travel regularly to ensure your teams and projects are on track. On top of that, assistant managers usually work in both the private and public sectors. Sometimes, the role requires working outdoors and attending conferences or tradeshows on behalf of the manager. While you can perform some functions remotely or work from home, you must supervise some projects in person.

Depending on your employer and the industry you work in, your colleagues might include marketing managers, operations managers, accountants, procurement managers and logistics managers. You might also be working in close proximity to nurses and doctors, as well as other specialists that could include, but not be limited to, office managers, sales managers, sales consultants, administration assistants and sales executives.

An assistant manager's work schedule usually depends on the specific industry and organisation. Most assistant managers work the entire 40-hour week. In some sectors, like healthcare, you work in shifts. That means you could work late at night or early in the morning. Assistant managers also work on weekends, holidays and nights, particularly if an urgent project with a strict deadline is underway.

You have many opportunities as an assistant manager to accelerate your career. After working under a manager and achieving considerable success in your work, the next step should be to fill your manager's shoes. You can also get a managerial job at a different company or industry since a manager's duties and responsibilities are largely the same across industries and sectors. You can become a general manager, middle manager, and eventually, a top-level manager if you stick to your line of work.

Finding your assistant manager job through Randstad provides important advantages such as:

• a wide variety of training and development opportunities
• an experienced contact person to provide help if needed
• a range of opportunities in your area
• get paid weekly or monthly, depending on the job
• temporary and permanent contracts

Want a permanent contract? A temporary job as an assistant manager is often a stepping stone to an attractive permanent job. Every year, thousands of people earn a permanent contract with great employers thanks to a temporary job found through Randstad. What's more, many companies recruit their permanent employees through Randstad too.

An assistant manager ensures a department, team, or organisation runs smoothly by performing managerial tasks. They also schedule employee work times, evaluate performance and ensure customers are satisfied. Generally, the assistant manager assists the manager in ensuring the flawless running of the organisation's everyday operations.

Yes. Being an assistant manager comes with many benefits. It brings a sense of fulfilment since you implement various policies and participate in completing projects. You also make a difference in your company by ensuring operations run smoothly, and employees perform optimally.

Besides having Year 10 or college qualifications, most companies require applicants to have a bachelor's degree or relevant post-high-school training. Some areas you should be well-versed in include management and business administration. Most organisations provide training for this position and may require you to hold a Responsible Conduct of Gambling (RCG) certificate or a Responsible Service of Alcohol certificate.

In a company, an assistant manager is usually one level below a manager. Assistant managers have the authority to conduct most of the manager's functions. In most cases, the assistant manager is the link between top management, employees, and customers.

As an assistant manager, you have various opportunities for career progression. Depending on your specialism, you can progress to top-level management roles in different departments.

Applying for an assistant manager job is easy: create a Randstad profile and search our assistant manager job offers. Or simply send us your CV and cover letter. Need help with your application? Check out all our job search tips here.