Switching to a new Aged Care staffing agency can feel like a daunting process, especially when you already have agency staff members who are familiar with your residents and team. The good news is that changing to a new provider doesn’t have to mean losing your trusted casual workforce.
At Randstad Aged Care, we understand the importance of consistency in staffing, which is why we’ve helped many aged care providers re-engage their regular agency casuals while significantly reducing costs - on average, saving around $1,000 per invoice.
why consider changing agencies?
Many aged care providers find themselves paying more than necessary to maintain consistency in staffing. However, with the right agency partner, you can achieve both continuity and cost savings. By switching to Randstad Aged Care, you can ensure a seamless agency changeover without disrupting care quality or resident comfort.
the RCSA and your right to transition.
Most healthcare staffing agencies are members of the Recruitment, Consulting & Staffing Association (RCSA), which is the peak body for the recruitment, staffing & workforce solutions industry across Australia. While not legally binding, RCSA membership agreements discourage agencies from obstructing the transition of casual staff when a provider appoints a new agency.
You can check whether your current agency is an RCSA member by clicking here.
steps to take to transfer to a new agency.
While every contract differs, below is a general guide based on common industry practices (in accordance with and subject to any agency agreements you may have in place):
-
notify your current agency.
- Provide formal notice that you are appointing a new preferred staffing provider from a specified date.
-
inform your regular agency casuals
- Let your current agency casuals know that there will be a change in agency staffing management at your facility from the given date.
- Emphasise that the choice to move to a new agency is entirely theirs. Your new agency should provide you with an information pack about their services you can share with your workers outlining the process.
-
facilitate a smooth registration process
- Ensure that your current agency finalises all outstanding payments and invoices before the start date of your new agency provider agreement.
- Many agencies will provide tailored support to your current casual staff to move to another agency- for example Randstad Aged Care can visit your site to assist candidates who wish to change agencies; or registration can also easily be completed online. With our extensive talent database, it’s likely that your casual workers may already be registered on our system making the process even easier!
seamless transition, reduced costs.
By making the switch to Randstad Aged Care, you can maintain workforce stability while benefiting from our transparent pricing model. We are committed to helping you reduce agency spend without compromising the quality of care your residents receive.
If you’re considering making a change and would like to discuss how we can support you, contact our team on 1300 289 817.
