- 12 month engagement + extensions
- Must have a Baseline security clearance
- Candidate must be an Australian citizen
Responsibilities:
- Manage and monitor the Standard Operating Environment (SOE) and related activities,
- Provide leadership and technical guidance on delivery of desktop and mobility solutions including impacts to end user experience;
- Provide 3rd level SOE support for desktop related problem management cases, acting as an escalation point within the services team;
- Document as built configurations;
- Deploy updates/or patches.
- Maintain and implement Australian Cyber Security Centre (ACSC) Essential Eight (E8) security controls and associated services in relation to the SOE;
- Work with the Cyber Security team to provide assurance on the effectiveness of E8 controls
Mandatory Criteria
- Strong knowledge of End User Windows Operating Systems, Traditional networking, and Azure cloud services.
- Strong technical knowledge and experience in deploying or supporting Microsoft Intune;
- Strong technical knowledge of Azure Virtual Desktop (AVD) and W365;
- Strong experience in SOE maintenance, updates, and enhancements of environment wide configurations including user policies, device policies, security policies, firmware, drivers, and automation scripts through enterprises grade endpoint management platforms (Intune)
- Microsoft Azure Proficiency: Strong experience in deploying or Supporting the following Microsoft Azure technologies:
- Entra ID
- VNET/Subnet
- VM Compute Gallery
- Directory Services & Automation: Highly skilled in:
- Active Directory
- PowerShell scripting
- Group Policy Management
- DHCP
- DNS
- NPS
- Proven experience in a Level 3 support role, preferably within an enterprise environment;
- Strong knowledge of the ACSC ISM and ACSC Essential 8 (particularly Maturity Level 2);
- Excellent problem-solving skills and attention to detail; Ability to work independently and as part of a team;
- Follow best practice methodologies and adhere to recognised ITIL processes (e.g., change/incident).Provide continuous high-quality upkeep of supporting documentation such as Designs, As-Builts, How-tos, environment reporting, risk registers, tickets, and roadmap lifecycles.
Desirable
- Strong technical knowledge of Microsoft Endpoint Configuration Manager and SCCM
- Diploma or degree in Information Technology, Computer Science, or a related field.
- 5+ years' experience in a similar role.
- Experience leading or assisting in designing, implementing and supporting Infrastructure and Cloud solutions.
How to apply:
Please hit the apply button or for more information contact Anne from Randstad Digital on 02 6243 6404.
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.