- Duties and responsibilities:Manage a caseload of complaints and investigationsMake timely decisions to progress or close complaints as a delegated decision-makerCommunicate effectively with internal and external stakeholders, both verbally and in writingRegularly engage with members of the public by phone, email and face to faceIdentify and escalate emerging issues, trends and systemic issues Collect, manage, assess, and analyse evidential material and conDuties and responsibilities:Manage a caseload of complaints and investigationsMake timely decisions to progress or close complaints as a delegated decision-makerCommunicate effectively with internal and external stakeholders, both verbally and in writingRegularly engage with members of the public by phone, email and face to faceIdentify and escalate emerging issues, trends and systemic issues Collect, manage, assess, and analyse evidential material and con
- What’s on offer:$58.00 per hour + superInitial 5 month contract with possibility of extensionThe PositionAs a complaint officer in Complaints Branch you will: manage a caseload of complaints make timely decisions to progress or close complaints as a delegated decision-makercommunicate effectively with internal and external stakeholders, both verbally and in writingregularly engage with members of the public by phone, email and face to faceidentify and escaWhat’s on offer:$58.00 per hour + superInitial 5 month contract with possibility of extensionThe PositionAs a complaint officer in Complaints Branch you will: manage a caseload of complaints make timely decisions to progress or close complaints as a delegated decision-makercommunicate effectively with internal and external stakeholders, both verbally and in writingregularly engage with members of the public by phone, email and face to faceidentify and esca
- What’s on offer:$64.00 per hour + superInitial 5 month contract with possibility of extensionThe PositionAs an Investigation Officer in the Investigations Branch you will: Conduct and proactively manage a caseload of Investigations relating to a variety of jurisdictions, complexities and geography.Collect, manage, assess, and analyse evidential material and confidential information gathered during investigation activities. Have the ability and the confideWhat’s on offer:$64.00 per hour + superInitial 5 month contract with possibility of extensionThe PositionAs an Investigation Officer in the Investigations Branch you will: Conduct and proactively manage a caseload of Investigations relating to a variety of jurisdictions, complexities and geography.Collect, manage, assess, and analyse evidential material and confidential information gathered during investigation activities. Have the ability and the confide
- Purpose of the RoleThe Senior Work Health Safety Advisor supports the Assistant Director, Work Health and Safety, in the day-to-day management of WHS governance within the People Branch of the Enabling and Regulation Group. This includes participating in section planning for short-term tasks and contributing to strategic planning for long-term initiatives.The role involves managing moderately complex to complex work, which may be sensitive in nature, undePurpose of the RoleThe Senior Work Health Safety Advisor supports the Assistant Director, Work Health and Safety, in the day-to-day management of WHS governance within the People Branch of the Enabling and Regulation Group. This includes participating in section planning for short-term tasks and contributing to strategic planning for long-term initiatives.The role involves managing moderately complex to complex work, which may be sensitive in nature, unde
